Redesigning internet banking for Nationwide

Nationwide’s internet banking is reaching end of service life, drifting away from the mobile app it is meant to match, with a quarter of its logins arriving from phones. I am rebuilding it on the NEL design system, and closing NEL’s gaps as I go.

ClientNationwide Building Society

RoleProduct designer & DSM

Team6

Duration2024 – ongoing

Read6 minutes

Where it stands

A quarterof internet banking logins arrive on a phone, on a layout designed for a desktop

In buildjourneys rebuilt on NEL and moving into engineering

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